DISCLAIMER POLICY

1. Liability and Ownership

Abundo operates the website staging.abundo.store. All rights to the website, its software, and content are reserved by Abundo. The website is provided “as is,” and Abundo does not guarantee the accuracy of its content. We disclaim liability for any damages arising from the use of the website, inclusive of any misconduct.

2. Pricing and Product Information

Abundo strives to provide accurate pricing and product details, but errors may occur. If there is a pricing issue, Abundo reserves the right to modify or cancel the affected order. Users will be notified if their order is impacted. Once an order is confirmed, the charge will be applied to the payment method.

3. Third-Party Links

The website may include links to external sites for convenience, but Abundo is not responsible for the content or accuracy of these third-party sites. Accessing these links is at the user’s risk.

4. Modifications and Discontinuation

Abundo retains the right to alter or discontinue any part of staging.abundo.store at any time, with or without notice. Users will be informed of significant changes, and we aim to update and communicate changes to our Terms of Use and General Conditions of Sale transparently.

5. Governing Laws

All disputes, claims, or controversies arising out of or relating to your use of staging.abundo.store, our services, or any products purchased through the platform shall be governed by the laws of the Dubai International Financial Centre (DIFC), without regard to conflict-of-law principles.

You agree that any dispute shall first be resolved exclusively through binding arbitration administered under the DIFC-LCIA Arbitration Rules, with the seat and venue of arbitration strictly in the DIFC. Arbitration must be brought on an individual basis only, and you expressly waive any right to participate in class actions, collective actions, or representative proceedings.

Judgment on the arbitration award may be entered only in the courts of the DIFC, and you irrevocably consent to the exclusive jurisdiction and venue of the DIFC courts for the enforcement of arbitral awards and for any matters that are not subject to arbitration.

6. Information Accuracy

While Abundo strives to provide accurate and up-to-date product information, users are encouraged to verify details on their own. We cannot guarantee the accuracy or completeness of all product information.

7. Terms and Privacy Policy Updates

Abundo may modify its Terms & Conditions and Privacy Policy at any time, without prior notice. Any updates, including the introduction of new fees, will take effect immediately. Continued use of the website signifies acceptance of the updated policies.

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Returning an Unwanted Item?

We want you to love what you ordered. If you’ve simply changed your mind about an item, please note that Abundo’s return window is 7 days from the date of delivery (3 days for damaged, defective, or incorrect items).

To return an unwanted item:

  1. Contact our Support Team within 7 days of delivery.
  2. Ensure the item meets our Original Condition and Keep It Clean requirements.
  3. Once approved, we’ll provide instructions for returning the item.

Items returned after the 7-day window will not be eligible for a refund or store credit, and will be sent back to you. We’re unable to make exceptions to this window, so we recommend reviewing your order as soon as it arrives.

Original Condition

To qualify for a return, your item must be in the same condition you received it in. This means:

  • Unworn, unused, and unwashed
  • All original tags, labels, and protective stickers still attached
  • Original packaging, including manufacturer boxes, manuals, and warranty cards, included
  • Any accessories, freebies, or bonus items included with the original order

Items that show signs of wear, alteration, washing, or damage — or that are missing original tags or labels — cannot be accepted for return. If a returned item does not meet these conditions, we will send it back to you, and any shipping costs incurred for the return will be deducted from your refund or charged separately.

Keep It Clean

For health and safety reasons, certain items must be returned in pristine, unused, and hygienically sealed condition to be eligible for a refund or exchange. This applies especially to:
  • Cosmetics, skincare, and personal care items
  • Items that come into direct contact with skin, lips, or body (e.g., makeup, razors, intimate apparel, swimwear)
  • Hair tools, grooming devices, and similar personal-use products
If a product’s seal, hygiene strip, or protective packaging has been opened, broken, or removed, it is no longer eligible for return — even if unused. This policy protects the safety and confidence of all our customers, and we appreciate your understanding.
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